Delete Your Account

This page explains how to delete your account in the EmnetBridge app (published by Emnet Bridge) and what happens to your data when you do.

1. Delete it in the app

The fastest way. Deletion takes effect immediately.

1. Open the EmnetBridge app and sign in.
2. Go to Profile, then Account.
3. Tap Delete Account and confirm.

2. Or ask us by email

If you no longer have the app or cannot sign in, email [email protected] from the email address on your account, with the subject "Delete my EmnetBridge account". We will confirm the request is yours and complete the deletion within 30 days.

3. What is deleted

• Your sign-in account and login credentials.
• Your profile: name, display name, photo, phone number, and country.
• Your saved payment methods (saved cards).
• Your church memberships, follows, favorites, likes, and notifications.
• Any active recurring gifts, which are cancelled so you are never charged again.

4. What is kept, and why

Donation records (amount, date, and the church that received the gift) are kept after deletion, detached from your identity, because churches are required to keep financial and tax records. They no longer identify you. Posts, comments, and prayer requests you shared in a church community stay visible to that community, but without your name. Backups containing your data are overwritten on their normal rotation.

5. Questions

Contact [email protected]. See also our Privacy Policy.